About Swan Physio

Swan Physio is a local, modern Physiotherapy practice

Swan Physio is a local, modern Physiotherapy practice offering affordable high quality treatments in a convenient and pleasant setting.

The wellbeing of our clients is a priority and although we may ask you to continue exercises at home between treatment sessions our Philosophy is that “We will do what you cannot!” ‘Hands on’ methods are therefore an essential element of our treatment approach and when used alongside condition-specific and lifestyle advice provide a strong basis for successful outcomes.



Carys Roberts is the lead Physiotherapist and founder of Swan Physio, taking the name from the local emblem of Madeley village where the clinic originally opened and where Carys grew up. A local talent, Carys graduated from Keele University in 2009 not only with first class honours but also as the winner of the cohort award for Clinical Excellence.

Since graduating, Carys has completed additional qualifications in pain management, muscle retraining, injury prevention and Acupuncture. Her special interests include Spinal Problems, Joint Problems, Chronic Pain Management, Sports Injuries, Paediatric conditions, Acute Injury Management, Headaches and Acupuncture. She completed her MSc in Physiotherapy in 2014 by conducting a research project in association with the Football Association (FA).



Natalie graduated from Keele University in 2011 with a BSc (Hons) degree in Physiotherapy. As one of Clinical Director Carys’ first ever students Natalie proved her expertise before even graduating. Since then she and Carys have worked closely together at Stoke City Football Club and various other roles. Natalie worked a varied role within the NHS seeing a variety of conditions including trauma, orthopaedics, spinal and Rheumatology. Joining the clinic full time in 2018 so she could work more as the autonomous practitioner she trained to be Natalie helps deliver the clinic’s weekly internal training programme to keep all staff up to date and train student on placement. Since having her children Natalie has developed a special interest in Women’s Health Physiotherapy so is our ‘go to’ lady for any pregnancy related issues (ante- and post-natally!). Natalie is also qualified in Acupuncture, advance spinal manual therapy techniques and Pilates for Women’s Health.


Admin Apprentice/Clinical Assistant

Charleigh finished High School in 2016 and furthered her education through a practical sports course, alongside an Anatomy and Physiology class at Stoke on Trent Sports Academy, in hope of pursuing a career as a coach or a rehabilitation Personal Trainor. During her final year in high school, Charleigh participated in Rugby and challenged her abilities through becoming the rugby team coach. Charleighs role at Swan Physio is as an Admin apprentice and also a clinical assistant. Her role as an admin apprentice involves helping the other members of staff on the front desk, answering phone calls and making phone calls amongst other admin duties. Her role as a clinical assistant involves helping the therapists with treatments such as Oscillation and Ultrasound. Not only does Charleigh fulfill the admin and assistant roles, but she also runs the Rehab Classes alongside Tom, our sports therapist. In regular rehab classes, Charleigh teaches all abilities whilst ensuring their safety. Following each class Charleigh reviews and develops individual exercise programmes to suit each client’s needs.



Coming soon…



Jane is a qualified Clinical Hypnotherapist having studied Solution Focused Hypnotherapy, Cognitive Behavioural Hypnotherapy and Ericksonian Hypnotherapy. This enables her to deal with a wide range of issues such as behaviour & habit change, anxiety & stress reduction, phobia release, weight management, smoking cessation, through to clinical issues such as pain management.



I was first introduced to yoga in my teens, and continued practice at home and at various classes. With my two children soon to fly the nest, I was drawn to find out more about yoga, and to deepen my understanding of the physical, emotional and mental benefits. After 2 years of training, I completed the Dru Yoga Teacher Training course in the West Midlands in 2015



Tom graduated from UCLAN in 2016 with a BSc in Sports Therapy. Tom immediately started working in football with Derby County RTC and Port Vale, and at the University of Derby. In 2017 Tom joined Stoke City RTC and Ladies, working alongside Carys. Tom started working at Swan in mid-2018 and still works in football with Stoke City RTC & Ladies, and Port Vale FC. At Swan, Tom delivers treatment sessions and rehabilitation classes. Tom has further qualifications in acupuncture and FA Level 4 First aid.



Catherine (‘Cat’) has completed ‘Modern Pilates’ training which has an excellent reputation as it uses Physiotherapists alongside Pilates Instructors to train students. This means that anatomy and medical conditions are covered in much greater detail.



Clinical Director Carys’ Mum! Diane currently works at the University of Manchester as a Health Researcher, as well as being potentially the best qualified receptionist/bookkeeper in the area! Also a Keele University graduate, Diane completed a Doctorate in 2011.



Sharon Edwards has extensive NHS experience, managing a service which deals with complex foot problems, biomechanics and bespoke orthotics. Having completed specialist training in balance and mobility problems Sharon is able to help older clients keep their confidence in moving as they age.



Hannah came to work at Swan after many years of working with Children in 2018 and was looking for a career change. Since then Hannah has recently achieved her qualification in Business and administration. Hannah has a varied role throughout the clinic including being the main face of our reception team, managing the clinician’s diaries, coordinating other admin/support staff/students, dealing with insurance providers and assisting the Clinical director. Hannah also attends local events promoting Swan physio and Swan Health and rehabilitation.

Hannah prides herself on her excellent communication skills with our clients and is able to provide a friendly yet professional manner to help the clients feel welcomed and comfortable. Hannah is able to triage clients when ringing and can answer any questions they may have….. she also makes an excellent cuppa!


Coming soon…

Carolyn Jordan

Coming soon…