We are dedicated to helping our team balance work and life.
Our team is one to be proud of, and we are committed to helping them balance providing high quality clinical care to help people live their best lifestyles with also enjoying their own lives!
Many of our staff work for us part-time alongside their sporting commitments and further study, and our full time staff work a 4 day working week.
We do practice what we preach!
Carys Roberts is the lead Physiotherapist and founder of Swan Physio, taking the name from the local emblem of Madeley village where the clinic originally opened and where Carys grew up. A local talent, Carys graduated from Keele University in 2009 not only with first class honours but also as the winner of the cohort award for Clinical Excellence.
Since graduating, Carys has completed additional qualifications in pain management, muscle retraining, injury prevention and Acupuncture. Her special interests include Complex Traumatic Injuries, Spinal Problems, Joint Problems, Chronic Pain Management, Sports Injuries, Paediatric conditions, Acute Injury Management, Headaches and Acupuncture.
In addition to her Clinical work at Swan Carys worked for over a decade as a Consultant Physiotherapist on the Lioness Pathway working with elite female footballers aged 14-17 to support them with bespoke plans and on residential camps. She completed her MSc in Physiotherapy in 2014 by conducting a research project in association with the Football Association (FA) on Landing Biomechanics at the Knee throughout the Menstrual Cycle – fashionable topic currently with the ACL injuries being seen in elite female footballers.
Carys is now working on projects nationally to improve Healthcare Education in the Private Sector via Advanced Training Courses and Student Placements – she is able to take the time to do this as her great team keep the clinic running even when she is not there.
Natalie graduated from Keele University in 2011 with a BSc (Hons) degree in Physiotherapy.
As one of Clinical Director Carys’ first ever students Natalie proved her expertise before even graduating. Since then she and Carys have worked closely together at Stoke City Football Club and various other roles.
Natalie worked a varied role within the NHS seeing a variety of conditions including trauma, orthopaedics, spinal and Rheumatology. Joining the clinic full time in 2018 so she could work more as the autonomous practitioner she trained to be, Natalie helps deliver the clinic’s weekly internal training programme to keep all staff up to date and train students on placement.
Since having her children Natalie has developed a special interest in Women’s Health Physiotherapy so is our ‘go to’ lady for any pregnancy related issues (ante- and post-natally!).
Natalie is also qualified in Acupuncture, advanced spinal manual therapy techniques, Pilates for Women’s Health and is an accredited Clinical Educator for Keele and Birmingham University Physiotherapy programmes.
Cameron holds both a BSc (Hons) in Sports Therapy and an MSc in Physiotherapy, from this he has 5 years of hands on experience in the musculoskeletal setting. Starting with a work based placement at the Staffordshire University Sports Therapy Clinic and following completion of his Sports Therapy degree he has worked for 2 seasons with a Local semi professional football team – Leek Town. Cameron loves most sports, more so football and supports a local football team. He has previously played competitive football, more so playing casually now and has since taken up running. Due to previous operations from injuries when he was younger he has had physiotherapy first hand and this has given him the drive to become a Physiotherapist as a result of this experience.
Clinical Director Carys’ Mum!
Diane officially retired in October 2018 from the University of Manchester as a Health Researcher, but was quickly put to work at Swan as potentially the best qualified receptionist/bookkeeper in the area!
Also a Keele University graduate, Diane completed a Doctorate in 2011.
Diane deals with any account queries, as well as supporting the staff in administration training, and keeping Carys on track! Due to the pandemic she is also currently helping deal with phone calls remotely to offload the staff in clinic.
Catherine (‘Cat’) has completed ‘Modern Pilates’ training which has an excellent reputation as it uses Physiotherapists alongside Pilates Instructors to train students. This means that anatomy and medical conditions are covered in much greater detail.
Cat has also completed additional training in Pilates for Spinal Conditions and Ante- and Post-Natal conditions.
Shanti & Jai Yoga with Deb Jackson runs classes for adults and children and pregnancy around the Newcastle and Stoke-on-Trent area. She also runs classes in schools for children, teenagers and teachers making yoga and relaxation accessible to everyone.
She qualified as a yoga teacher with the CYF in 2009 and has since gone on to train as a children’s yoga teacher and pregnancy yoga teacher. She has attended CPD with many national and international teachers and is passionate about sharing yoga.
Deb believes that by incorporating yoga into our daily lives we can become healthier, happier and calmer people. She teaches us to be aware of our inner voice, making the yoga mat a playground to explore our bodies needs and awaken a heart centred practice that transforms not only the yoga practice but everyday life.
Cyfdip, IYN, DTTL’s, Calm for kids children’s yoga certificate, Yoga Campus Pregnancy Yoga certificate.
B.Ost (Hons), PGCE, BA (Hons)
Hannah qualified as an Osteopath in August 2019 after training for five years with the College of Osteopaths in Stoke-On-Trent.
Since graduating, Hannah has gained a wide variety of experience working in both private practice and the NHS.
She has worked with athletes at the Birmingham Commonwealth Games, 2022 and has been offered a spot as an osteopath at the Paris Olympics, 2024.
Hannah has taken courses in assessing and treating cranially and viscerally. This means that she can offer a variety of options to how to approach your problem.
She aims to make treatments relaxing as well as effective, treating your whole body to include the postural and movement patterns that can cause pain.
Outside of work, Hannah heads outdoors to be active. She enjoys a challenge and has played rugby at community level for many years.
After selling his own clinics Chris joined the Swan team to allow him to still help people locally to move and feel better, as well as being an excellent clinician he keeps the team on their toes as he is an international tutor in Spinal Rehabilitation, Needling, Manual Therapy and Sports Injuries (he literally wrote the book on Physio!).
Lucie has joined the Swan team running Monday evening classes and weekend workshops.
Charlotte is a Physiotherapist with a First Class Honours BSc in Rehabilitation and Exercise Science and an MSc in Physiotherapy (Pre-registration) with Distinction – both from Keele University. With over five years of experience in Primary Care and General Medicine, she offers a strong clinical foundation and a commitment to delivering high-quality, patient-focused care.
Charlotte holds additional training in Acupuncture, Sports Massage, and Sports Taping, allowing her to blend manual therapy techniques with evidence-based rehabilitation strategies.
Her passion for physiotherapy is rooted in her sporting background – having represented Warwickshire Women in cricket and grown up immersed in the world of sports injuries and recovery. Charlotte has also worked alongside the physiotherapy team at Warwickshire County Cricket Club, further enriching her understanding of athlete care and performance rehab.
She is especially enthusiastic about helping active individuals return to sport, work, and everyday life with confidence.
During her masters Charlotte worked with Carys to advocate better training for Physiotherapy students in communication and the skills needed for working in Private Practice at national level!
Our beaming ray of Sunshine that keeps us all in line!
Hannah came to work at Swan after many years of working with Children in 2018 and was looking for a career change.
Since then Hannah has achieved her qualification in Business and Administration.
Hannah has a varied role throughout the clinic including being the main face of our reception team, managing the clinician’s diaries, coordinating other admin/support staff/students, dealing with insurance providers and assisting the Clinicians.
Hannah also attends local events promoting Swan Physio and Swan Health and Rehabilitation.
Priding herself on her excellent communication skills with our clients Hannah is able to provide a friendly yet professional service to help the clients feel welcomed and comfortable.
Hannah is able to triage clients when ringing and can answer any questions they may have.
She also makes an excellent cuppa (with or without a biscuit depending on if you are being ‘good’ or not!).
All of our Sports Injury and Massage team have several qualifications to their name, as well as keen interests in a variety of sports. This makes them ideal to help people get back to what they love doing.
They are working at Swan whilst completing their Masters in Physiotherapy at Keele University.
Another graduate through the Swan Student Placements – Michael was snapped up after showcasing excellent massage, clinical reasoning and patient skills during his placement with us in 2023.
Michael is currently completing his final year of his Masters (Msci) qualification in Physiotherapy at Keele University.
He already has an ITEC Level 3 Sports Massage qualification, and loves a ‘hands on’ approach including massage into his sessions.
From Manchester originally – Michael regularly travels between Keele and there to spend time with family, and he has recently started rock climbing in his spare time.
Associate Sports Masseuse / Rehabilitator
Another graduate through the Swan Student Placements – Louise was snapped up after showcasing excellent massage, clinical reasoning and patient skills during her summer placement in 2024 – she can also provide acupuncture, and TECAR therapy as part of her treatments.
Bio coming soon
Bio coming soon
Bio coming soon
