We are dedicated to helping our team balance work and life.
Our team is one to be proud of, and we are committed to helping them balance providing high quality clinical care to help people live their best lifestyles with also enjoying their own lives!
Many of our staff work for us part-time alongside their sporting commitments and further study, and our full time staff work a 4 day working week.
We do practice what we preach!
Carys Roberts is the lead Physiotherapist and founder of Swan Physio, taking the name from the local emblem of Madeley village where the clinic originally opened and where Carys grew up. A local talent, Carys graduated from Keele University in 2009 not only with first class honours but also as the winner of the cohort award for Clinical Excellence.
Since graduating, Carys has completed additional qualifications in pain management, muscle retraining, injury prevention and Acupuncture. Her special interests include Complex Traumatic Injuries, Spinal Problems, Joint Problems, Chronic Pain Management, Sports Injuries, Paediatric conditions, Acute Injury Management, Headaches and Acupuncture.
In addition to her Clinical work at Swan Carys worked for over a decade as a Consultant Physiotherapist on the Lioness Pathway working with elite female footballers aged 14-17 to support them with bespoke plans and on residential camps. She completed her MSc in Physiotherapy in 2014 by conducting a research project in association with the Football Association (FA) on Landing Biomechanics at the Knee throughout the Menstrual Cycle – fashionable topic currently with the ACL injuries being seen in elite female footballers.
Carys is now working on projects nationally to improve Healthcare Education in the Private Sector via Advanced Training Courses and Student Placements – she is able to take the time to do this as her great team keep the clinic running even when she is not there.
Natalie graduated from Keele University in 2011 with a BSc (Hons) degree in Physiotherapy.
As one of Clinical Director Carys’ first ever students Natalie proved her expertise before even graduating. Since then she and Carys have worked closely together at Stoke City Football Club and various other roles.
Natalie worked a varied role within the NHS seeing a variety of conditions including trauma, orthopaedics, spinal and Rheumatology. Joining the clinic full time in 2018 so she could work more as the autonomous practitioner she trained to be, Natalie helps deliver the clinic’s weekly internal training programme to keep all staff up to date and train students on placement.
Since having her children Natalie has developed a special interest in Women’s Health Physiotherapy so is our ‘go to’ lady for any pregnancy related issues (ante- and post-natally!).
Natalie is also qualified in Acupuncture, advanced spinal manual therapy techniques, Pilates for Women’s Health and is an accredited Clinical Educator for Keele and Birmingham University Physiotherapy programmes.
Our beaming ray of Sunshine that keeps us all in line!
Hannah came to work at Swan after many years of working with Children in 2018 and was looking for a career change.
Since then Hannah has achieved her qualification in Business and Administration.
Hannah has a varied role throughout the clinic including being the main face of our reception team, managing the clinician’s diaries, coordinating other admin/support staff/students, dealing with insurance providers and assisting the Clinicians.
Hannah also attends local events promoting Swan Physio and Swan Health and Rehabilitation.
Priding herself on her excellent communication skills with our clients Hannah is able to provide a friendly yet professional service to help the clients feel welcomed and comfortable.
Hannah is able to triage clients when ringing and can answer any questions they may have.
She also makes an excellent cuppa (with or without a biscuit depending on if you are being ‘good’ or not!).
Grace is in her 4th and final year on the Msci Physiotherapy degree at Keele University.
She impressed us so much on her student placement that we offered her a contract and she accepted immediately!
Grace is a keen Netballer and is part of an Aerial Dance Team. Due to her own injuries over the years requiring Physiotherapy she knows how patients feel and it inspired her to study Physiotherapy at Keele University – she is due to graduate in 2024. The role of Physios within the Pandemic also confirmed this was the right career for her.
Grace has a Level 3 Diploma in Sports Massage.
Currently in his final year of the MSc Pre – Registration Physiotherapy degree at Keele University. Cameron also holds a BSc (Hons) in Sports Therapy, from this he has 3 years of hands on experience in the musculoskeletal setting. Starting with a work based placement at the Staffordshire University Sports Therapy Clinic and following completion of his Sports Therapy degree he has worked for 2 seasons with a Local semi professional football team – Leek Town.
Cameron loves most sports, more so football and supports a local football team. He has previously played competitive football, more so playing casually now and has since taken up running. Due to previous operations from injuries when he was younger he has had physiotherapy first hand and this has given him the drive to become a Physiotherapist as a result of this experience.
Clinical Director Carys’ Mum!
Diane officially retired in October 2018 from the University of Manchester as a Health Researcher, but was quickly put to work at Swan as potentially the best qualified receptionist/bookkeeper in the area!
Also a Keele University graduate, Diane completed a Doctorate in 2011.
Diane deals with any account queries, as well as supporting the staff in administration training, and keeping Carys on track! Due to the pandemic she is also currently helping deal with phone calls remotely to offload the staff in clinic.
Catherine (‘Cat’) has completed ‘Modern Pilates’ training which has an excellent reputation as it uses Physiotherapists alongside Pilates Instructors to train students. This means that anatomy and medical conditions are covered in much greater detail.
Cat has also completed additional training in Pilates for Spinal Conditions and Ante- and Post-Natal conditions.
Health, Nutrition & Lifestyle Services
Click for more details about Flo’s Services
Qualified in L3 Personal Trainer, Strength and Conditioning specialising in Volleyball
L3 Sports Massage Therapist
Athlete throughout childhood and adulthood
Plant based diet 10+ years
Volleyball Coach of children and adults for 10+ years
Experience in athlete rehabilitation, first hand multiple times
Yogi enthusiast going through teacher training as we speak, at my own pace
Go with the Flo is an ally to LGBTQIA+, a huge participating is better than nothing supporter and empowerer of the disadvantaged.
My fave cheesy quotes are ‘Life is too short'”
‘Without rain there is no sunshine’ and not to forget ‘Go with the Flo.
Shanti & Jai Yoga with Deb Jackson runs classes for adults and children and pregnancy around the Newcastle and Stoke-on-Trent area. She also runs classes in schools for children, teenagers and teachers making yoga and relaxation accessible to everyone.
She qualified as a yoga teacher with the CYF in 2009 and has since gone on to train as a children’s yoga teacher and pregnancy yoga teacher. She has attended CPD with many national and international teachers and is passionate about sharing yoga.
Deb believes that by incorporating yoga into our daily lives we can become healthier, happier and calmer people. She teaches us to be aware of our inner voice, making the yoga mat a playground to explore our bodies needs and awaken a heart centred practice that transforms not only the yoga practice but everyday life.
Cyfdip, IYN, DTTL’s, Calm for kids children’s yoga certificate, Yoga Campus Pregnancy Yoga certificate.
B.Ost (Hons), PGCE, BA (Hons)
Hannah qualified as an Osteopath in August 2019 after training for five years with the College of Osteopaths in Stoke-On-Trent.
Since graduating, Hannah has gained a wide variety of experience working in both private practice and the NHS.
She has worked with athletes at the Birmingham Commonwealth Games, 2022 and has been offered a spot as an osteopath at the Paris Olympics, 2024.
Hannah has taken courses in assessing and treating cranially and viscerally. This means that she can offer a variety of options to how to approach your problem.
She aims to make treatments relaxing as well as effective, treating your whole body to include the postural and movement patterns that can cause pain.
Outside of work, Hannah heads outdoors to be active. She enjoys a challenge and has played rugby at community level for many years.
Bio coming soon
All of our Sports Injury and Massage team have several qualifications to their name, as well as keen interests in a variety of sports. This makes them ideal to help people get back to what they love doing.
They are working at Swan whilst completing their Masters in Physiotherapy at Keele University.
Maddy is in her 3rd year on the Msci Physiotherapy degree at Keele University.
After successful completion of a placement at Swan Maddy was offered to come back as a member of staff to assist in delivering treatments to patients as well as various administrative duties around clinic.
Alex is in her 3rd year on the Msci Physiotherapy degree at Keele University.
After successfully impressing us all on placement Maddy joined us to assist in patient treatments as well as administrative work.
An avid football fan and season ticket holder at Aston Villa.
Another graduate through the Swan Student Placements – Michael was snapped up after showcasing excellent massage, clinical reasoning and patient skills during his placement with us in 2023.
Michael is currently completing his final year of his Masters (Msci) qualification in Physiotherapy at Keele University.
He already has an ITEC Level 3 Sports Massage qualification, and loves a ‘hands on’ approach including massage into his sessions.
From Manchester originally – Michael regularly travels between Keele and there to spend time with family, and he has recently started rock climbing in his spare time.
After successful completion of a placement at Swan Ailyn was offered to come back as a member of staff to assist in delivering treatments to patients as well as various administrative duties around clinic.
Bio coming soon
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A rotational Physiotherapist at the University Hospitals of North Midlands NHS Foundation Trust, having studied MSc Physiotherapy (Pre-Registration) at Keele University. Also a graduate of Manchester Metropolitan University with a BSc in Sport and Exercise Science, a qualified sports massage therapist and MovNat certified trainer.
I have been working within Paediatric Physiotherapy for 10+ years now, mainly across large teaching hospitals within London. I have gained a wealth of experience working in community, primary, secondary and tertiary settings. I have a broad scope of knowledge across Paediatrics, however more recently my expertise is within Paediatric Orthopaedics/MSK/Rheumatology.
I have over the years been involved in audit and research and generating new care pathways, as well as service improvement projects.
Bio coming soon
